Terms of Service

Last updated: September 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. General

This website is operated by OSITM LLC, a company registered in the State of Arizona, United States. By visiting and shopping on this site, you engage in our service and agree to these Terms of Service, along with our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised terms.

2. Eligibility

By using this website, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are under 18, you may only use this site with the involvement of a parent or legal guardian.

3. Products & Availability

We reserve the right to limit the sale of products or services to any person, geographic region, or jurisdiction at our sole discretion. All products are subject to availability. Product descriptions, images, and pricing are subject to change without notice. While we make every effort to display colors and details accurately, we cannot guarantee that your device’s display will reflect the exact appearance of our jewelry. Minor variations in materials, finishes, and gemstone characteristics are inherent to handcrafted and artisan-style pieces.

4. Orders & Payment

By placing an order, you represent that you are authorized to use the payment method provided and that the information you supply is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or involve pricing errors. In such cases, we will notify you promptly. Payment must be received and confirmed before an order is processed and shipped. All transactions are processed through secure, encrypted payment gateways.

5. Pricing & Taxes

All prices are listed in US dollars (USD) and are exclusive of applicable taxes unless otherwise stated. Taxes may be applied at checkout depending on your location and applicable law. We reserve the right to change prices at any time. In the event of a pricing error, we will notify you before processing your order and allow you to confirm or cancel.

6. Shipping & Delivery

We aim to ship all orders within the processing timeframe stated on our Shipping & Delivery page. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs clearance, or circumstances beyond our reasonable control. Risk of loss and title for items purchased pass to you upon delivery to the carrier. Please refer to our Shipping & Delivery page for full details.

7. Returns & Refunds

Our return and refund policy is outlined in full on our Return & Refund Policy page. By making a purchase, you agree to the terms stated therein. We reserve the right to deny returns that do not meet our eligibility criteria.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. You may not attempt to gain unauthorized access to any portion of the website or its related systems. Any unauthorized use may result in termination of your access to our site.

9. Intellectual Property

All content on this website — including but not limited to product images, text, logos, graphics, and design elements — is the exclusive property of OSITM LLC and is protected by applicable copyright and trademark laws. No content may be reproduced, distributed, transmitted, displayed, or used in any form without our prior written permission.

10. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by applicable law, OSITM LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services, even if advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you for the applicable order.

12. Sanctions & Export Compliance

OSITM LLC complies with all applicable United States export control laws and sanctions regulations, including those administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) and the U.S. Department of Commerce’s Bureau of Industry and Security (BIS).

By placing an order, you represent and warrant that:

  • You are not located in, or a resident or national of, any country subject to a U.S. government embargo or trade sanctions, including but not limited to Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine.
  • You are not listed on any U.S. government list of prohibited or restricted parties, including the OFAC Specially Designated Nationals (SDN) List.
  • You will not use our products or services for any purpose prohibited by U.S. law, including the development, design, manufacture, or production of weapons of mass destruction.

We reserve the right to refuse, cancel, or block any order or transaction that we believe, in our sole discretion, may violate applicable sanctions or export control laws. Violations may be reported to relevant government authorities.

13. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.

14. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:
OSITM LLC
714 W Lynwood St, Phoenix, AZ 85007
Phone: 623-556-6945
Email: support@dreamrile.com